Send a gift
Follow the sender journey from recipient to confirmation.
See how it works
TAHADO HELP CENTRE
Clear Answers. Human Help.
Find what you need about sending, receiving, fees, participating brands and services, privacy or the app itself.
Start With What You Need.
Choose the shortest route to the answer, whether you are sending, receiving or checking a detail before you continue.
Choose a brand or service
Understand how recipients explore the current participating choice.
Explore the choiceUnderstand fees
See where the gift amount, applicable fees and total appear.
Review the detailsGet account help
Reach the Tahado support team for app or account questions.
Contact supportPopular Questions.
Tahado is a personal e-gifting app for sending a cash gift with a message, voice note or video. The recipient then chooses from participating brands and services available in the app.
Choose the recipient, set the amount, add a message, voice note or video, then review the details before you confirm and send.
Yes. Tahado lets you make the gift personal with a written message, voice note or video.
Yes. Review the gift amount, any applicable fees and the total shown in the app before you confirm.
The payment methods available to you are shown at checkout. Review the options in the app before confirming.
Tahado is designed for gifting in Egypt. Download the app to see current availability and the experience available to you.
Receiving Should Feel Just as Simple.
Open the gift
The recipient can open their Tahado gift and see what is waiting for them.
Experience the message
Words, voice or video carry the feeling behind the gift.
Choose what fits
Browse the participating brands and services currently available, then follow the steps shown in the app.
PRIVACY & ACCOUNT
Know Where to Find the Details.
Tahado’s published Privacy Policy explains how information is handled when you register and use the service. For account or privacy questions, contact the support team.
Published policyOpen the current policy directly from Tahado.
Direct support routeEmail the team when your question is specific to your account.
Still Need a Person?
Tell us what happened, which device you use and the step where you need help. Please do not send passwords or full payment-card details by email.
Email Tahado Support